Information about Zoom online meeting tool.

Troubleshooting Zoom

Basic Security Tips:

  • Know your Host / Co-Host meeting controls.  They allow you to set who can and can not screen share, who has permission to mute or un-mute participants, invite others and otherwise manage participants (including kicking them out), and much more.
  • Pay attention to who is attending your meeting.  You have the option to admit or not admit anyone who is trying to join your meting.
  • Use the waiting room so you control who enters your meetings.
  • If you want a totally private meeting, know how to password your meeting.

If you are having any technical difficulties with Zoom meetings here are some things you should do.

  1. If you are having trouble getting into a tutoring session contact your tutor and let them know.
  2. If you are the tutor having problems with Zoom please contact your supervisor.
  3. Anyone can contact CMCC IT department anytime for technical support at:  support@cmcc.edu
  4. Learning Commons staff will also help answer questions and/or get you in touch with people who can help you.